About the Corporate Service Council

The Corporate Service Council is an annual membership that empowers and equips CSR and corporate citizenship leaders with actionable resources, benchmarking data, in-person and online learning opportunities, and access to a network of industry experts to spark innovation and achieve business and social outcomes. 


In 2005

100+ member companies

50+ percent Fortune 500


Purpose-driven executives and practitioners

Current & Past Chairs

AT&T, UPS, Deloitte, Bank of America, Starbucks, GE, The Home Depot

What We Do

Points of Light’s Corporate Service Council believes companies, their employees, partners, vendors and customers can be drivers of transformative social change in communities around the world. This potential is realized when employees are inspired and engaged as essential drivers of their company’s social action. The CSC empowers and equips leaders to help their employees to drive community impact by connecting them to a network of social impact peers, experts, academics and nonprofits. Points of Light supports its council members with sector insights and benchmarking resources, in-person and online trainings and issue webinars, consulting time, and peer-led learning to spark innovation to achieve business and social outcomes.

Corporate Service Council

Member Benefits

Monthly Convenings & Peer Discussions: Open to members and their teams, Points of Light hosts monthly meetings with industry experts as well as peer discussions to share best practices on pressing issues impacting their work. 

Thought Leadership & Recognition: Points of Light spotlights its members and their work through opportunities with thought leadership editorials and speaking opportunities, as well as its corporate newsletter and social media channels.  

In-Person Events & Gatherings: Members have access to two in-person events: a special half-day Council meeting and reception that kicks off Points of Light’s Conference and our annual 1-2 day Council Summit. 

Networking & Peer & Partner Connections: Through monthly convenings, in-person events, a private LinkedIn group and facilitated introductions to peers and partners, members can make connections to take their impact and career to the next level. 

Learning Resources & Advisory Services: Members have access to Points of Light’s wealth of curated social impact resources and consultation opportunities with our corporate consulting and solutions teams.  

CSC members have access to exclusive learning opportunities facilitated by industry experts and corporate leaders. Topics include:

  • Social impact measurement
  • Employee engagement metrics
  • Employee Resource Groups
  • Disaster response and recovery
  • Corporate racial equity
  • Impact hiring and the opportunity gap
  • Social impact through public policy and advocacy
  • Returning to in-person volunteerism
  • Sustaining virtual volunteerism
  • SDGs and measurement standards
  • Employee voice and activism
  • Election and voter support
  • Nonprofit board service
  • Navigating polarizing and political issues
  • Employee mental health and wellbeing
  • Storytelling for social impact
  • Engaging small business for social impact
  • Civic engagement and corporate trust research

Annual CSC Summit
The annual 2-day Corporate Service Council Summit brings together corporate citizenship leaders and executives from around the country to explore crucial topics facing the sector, share best practices and innovative strategies and provide a wealth of insights and inspiration.

Points of Light Conference
CSC members attending the Points of Light Conference are invited to participate in the Council meeting, business luncheon, and the more than 15 CSR and social impact workshops facilitated by leading experts and corporate leaders. Learn more.

Virtual & Regional Gatherings
Points of Light also hosts virtual and regional gatherings to engage members to network and provide peer-to-peer learning opportunities.

Corporate Service Council Members

  • 3M

  • AbbVie

  • Accenture

  • Allstate Foundation

  • Altria

  • Amazon

  • Ares

  • Assurant

  • AT&T

  • Atrium Health

  • Bank of America

  • Bellisio Foods

  • Bloomberg

  • Blue Cross and Blue Shield of Louisiana

  • Booz Allen Hamilton

  • Boston Scientific

  • Caesars Entertainment

  • Capital One

  • CarMax

  • Carol Cone ON PURPOSE

  • Charles Schwab & Co. Inc.

  • Cisco Systems Inc.

  • Citi

  • Clif Bar & Company

  • The Coca-Cola Company

  • Cognizant

  • Comcast NBCUniversal

  • Coupa

  • Cox Enterprises

  • CSAA Insurance Group

  • Deloitte

  • Delta Air Lines

  • Dentons US LLP

  • Dow

  • Edelman

  • Equitable

  • FedEx Corporation

  • Fidelity Investments

  • Fiserv

  • Galaxy Digital

  • General Mills Foundation

  • General Motors

  • Georgia Power

  • GoDaddy

  • Grant Thorton LLP

  • Hasbro Inc.

  • Hewlett Packard Enterprise

  • Hilton Worldwide

  • The Home Depot

  • IBM Corporation

  • Inspire Brands

  • Jeff Hoffman & Associates

  • JetBlue

  • John Deere

  • John Hancock Financial Services

  • JPMorgan Chase & Co.

  • KeyBank


  • Liberty Mutual Insurance

  • M Powered Strategies

  • Marriott

  • MassMutual

  • Microsoft

  • Morgan Stanley

  • New York Life Insurance

  • Northrop Grumman

  • Orion Associates

  • PepsiCo

  • Pfizer Inc.

  • Phillips 66


  • Pitney Bowes

  • Prudential

  • PwC

  • Raytheon Technologies

  • Regeneron Pharmaceuticals

  • S&P Global

  • SAP Americas

  • Sony Corporation of America

  • Southwest Airlines

  • Starbucks Coffee Company

  • State Street Corporation

  • Sterling Backcheck

  • Tailored Brands

  • Target Corporation

  • Timberland Company

  • Toyota

  • Travelers

  • True Impact

  • Truist

  • UnitedHealth Group

  • UPS

  • VeraWorks

  • The Walt Disney Company

  • Wells Fargo

  • Westrock

Meet the Corporate Service Council Chair

Charlene F. Lake

Chief Sustainability Officer, Senior Vice President, Corporate Social Responsibility, AT&T Foundation Chair, AT&T Services, Inc.

Charlene Lake is responsible for leading AT&T’s social innovation, environmental, philanthropic and civic engagement endeavors, driving stakeholder impact measures on behalf of the corporation, and coordinating signature initiatives that connect social needs with business objectives. Charlene began her professional life as a journalist, working on daily newspapers in Kansas. She started her career at Southwestern Bell Telephone in Topeka, and served in management roles in Financial Communications, Media Relations and Employee Communications in Kansas, Missouri and Texas. She went on to lead SBC’s Corporate Advertising and Sports Marketing departments, managing them through multiple mergers, and thereafter created a Public Affairs discipline for the company. In 2007, she designed and launched AT&T’s centralized Corporate Responsibility function which she still leads today.

Learn More